TERMS AND CONDITIONS FOR sweetdreamscars.com
Your Rental Includes
* Unlimited Kilometers
* Insurance (Theft Protection – 3rd Party Liability – Personal Accident Insurance)
* Local Taxes
Other optional items & fees
* Additional extras requested at time of booking or purchased locally (e.g child seats, board straps)
* Deliveries & Collections
* Supplementary Insurance to cover injuries to drivers &/or passengers
* Fines, Toll Fees & Parking Charges
Please note that charges made at the location for these & other items will be subject to any applicable sales taxes & location taxes / fees. Prices for local extras are controlled by the rental company & may be subject to change.
Please note: We accept cash only at the moment
The minimum driver age required is 25
All drivers must have held their license for a minimum period of 2 years
The vehicle is supplied with a full tank of fuel. It should be returned full or refueling charges will be applied.
Should your travel plans include driving outside the country of rental, please advise us at least 7 days prior to collecting the vehicle, as restrictions may apply for certain countries.
Special Equipment and Local Requests
Please note special equipment such as child seats are all on request and subject to availability. We do provide straps so you can easily fix your surfboard on the roof.
sweetdreamscars.com GENERAL TERMS
CANCELLING RESERVATIONS FULLY PAID FOR AT THE TIME OF BOOKING: Can be cancelled online free of charge up to 48 hours before the start of the rental. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation this will be treated as a cancellation made within 48 hours.
AMENDMENTS Reservations can be amended online free of charge before the start of the rental. Where these changes affect the rental price such as duration, car rental location or car type the difference will be calculated from the current published price of the new rental. We cannot refund any unused days or part days if the vehicle is returned early on any rental.
NO SHOWS A 100% cancellation fee will be charged where we are not notified of cancellation prior to the start of the rental. This includes where the vehicle cannot be picked up due to insufficient documentation and/or failure to collect the car at the specified time / date.
When collecting the vehicle from our agency the principal driver & any additional drivers will need to provide a full driving license in their name. If any driver has held their license for less than two years or has any serious endorsements, please advise our team as there may be restrictions on renting. Please note an International Driving License/Permit does not replace the requirement for a regular driving license. If using an international license/permit, a full driving license in the principal driver’s name will still be mandatory in order to rent the vehicle.
Please note that we will normally require a security deposit at the start of the rental to cover the insurance excess & fuel, which will be charged in cash. The security deposit is usually returned at the end of the rental provided the car is returned in the same condition as rented.
All rentals are charged on a 24 hour basis. A full day is charged for any portion of a 24 hour period used. You, the renter, are responsible for all tolls, congestion charges, parking & traffic fines.
If for any reason you are dissatisfied with any aspects of your rental, you must report your concerns at the time locally to us.